Rustic pottery handmade mug cabin chic tree and fox V2

Rustic pottery handmade mug cabin chic tree and fox V2

Sorry, this item has sold.

Beautiful cozy mug designed and handmade in Alberta, Canada.

Made from Canadian clay, thrown on the wheel, hand pulled handle, then glazed with visible brush strokes in cream, fox and trees transferred from underglaze, and covered with food safe lead free satin clear glaze.
Fired to 2200F in my own kiln.

The perfect gift for coffee or tea lovers. Or for a comforting hot chocolate on a cold night around the fire, while looking at the stars.

Holds 400mls approx. Food safe and lead free glazes.
Goes in dishwasher and microwave.

Thank you for visiting!


**** SHIPPING - IMPORTANT INFORMATION - please read:

*** PLEASE LEAVE YOUR PHONE NUMBER IN COMMENTS WHEN ORDERING as I need it for the CUSTOM forms.****

I will carefully pack your order so it will reach you safe and sound. To be green, I use biodegradable starch peanuts - reuse them or use them in crafts (they stick together with humidity!).

In order to be efficient, I ship once or twice per week.

Within Canada: 2-7 business days- With tracking and insurance
USA: 1-2 business days with tracking and insurance once your order is shipped!
Europe and most other countries: 2-4 business days with tracking and insurance once your order is shipped!

**** Why is shipping so expensive?

Pottery is heavy and breakable, that's why. I do not make money from shipping... When the fees were overestimated, you will be refunded the overages. If my estimate was underestimated, well, you saved and shipping was partially on me :)

- I am not responsible for extra custom fees, please purchase mindfully!

Payments

* Orders can only be cancelled until they are shipped.
* Canadian customers outside Alberta are responsible for paying their own provincial taxes.
* International customers are responsible for any extra custom fees and taxes.

Shipping from Canada

INTERNATIONAL CUSTOMERS : please include a phone number in comments for faster shipping!

Shipping fees are estimated, and can be overestimated depending where you live and on how many items you purchase. If you purchase more than 2 smaller items, chances are that shipping fees are overestimated. *** I WILL REFUND YOU SHIPPING OVERAGES at the time of shipping** or convo me to have a more accurate estimate prior to purchase.

LOCAL PICK UP: If you are local to Edmonton and want to pick up in St Albert, please use coupon code LOCALPEEP at checkout and comment it is for pick up. I will get back to you!

Shipping to YEG, YYC or Vancouver, BC is around 14-18 CAD, whatever the size of the box (almost!!) :)

*** I WILL REFUND YOU SHIPPING OVERAGES at the time of shipping**

*** SHIPPING to USA: Shipping to the USA is 1-2 business days through DHL once your order is shipped. You will get tracking. Door to door service.

*** Shipping to CANADA is 2-7 days with Canada Post. Parcels will have a tracking number and are insured.

***SHIPPING to other COUNTRIES: I now only ship through DHL with tracking and insurance. Transit time is 2-4 business days. Unfortunately, pottery is heavy and this is why is it very expensive to ship long distances. I pack very carefully, and so far, I had no breakage due to transit.

I will pack your purchase very well, usually I double box your order so it reaches you all safe and sound. So far, so good... knock wood!

In the unlikely event of damage from shipping, please notify me within 3 days (14 days by law for the EU residents) of receiving your item to discuss replacing the item or for refund. Please note that shipping costs are non-refundable and are the buyer's responsibilities.

I am not responsible for delays caused by customs or postal services. Once the parcel has left my hands, it becomes out of my control!

**** I am not responsible for extra fees from customs. These charges are the buyer's responsability and are not included in the total from my shop.**** PLEASE BUY MINDFULLY***

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Returns and exchange details

If you are unhappy with your item (s), please notify me within 7 days of reception.
Please do not send item(s) back without messaging me first.
We can discuss refund, or replacement.

Please note that shipping costs are non-refundable and are the buyer's responsibilities.
Return shipping costs are also the buyer's responsibilities. The item will be refunded in full once it arrives at my studio in good condition.

If your item arrives in pieces (broke during shipping), contact me within 3 days of reception. For a refund or a store credit, I need pictures of the item as it arrived IN THE ORIGINAL SHIPPING BOX.
Most of the orders are insured for their market value. Please let me know as soon as possible if your order was stolen, lost, or arrived in poor condition. I will then start a claim for the insured amount with the postal services.

Because I often make original and one of a kind pottery, it is not always possible to have a new item exactly identical to your previous purchase.

Additional

FAQs * please read *
1) SIGN UP for my INSIDER VIP CLUB to get email alerts and offers. To sign up, head over to www.terrefermepottery.com
2) I do not have pre-orders or custom orders for the time being. NO WHOLESALE and no consignment. I quite enjoy having a direct link with people :) and I don't make a lot of pottery anyways.
3) why is some of your work more expensive? All of my sculptural pieces and highly decorated pieces are highly invested in time, materials, and number of firings. I multi-fired 3-5 times some pieces, and everything is done by my 2 hands with love and intention. The cost of gold will definitely play a big role in the overall cost of a piece. Some gemstones are also rare and precious, so the work will be priced accordingly. I consider my pottery functional art, as every piece is unique and has a story. Thank you for allowing yourself luxury! It is jewelry for coffee/tea/or whatever liquid!
4) Shipping costs: The shipping fees you pay ARE what I pay to send you your order safe and sound. Shipping from Canada is more expensive than shipping USA to USA.
5) If you would love to have some of my work but it says "does not ship to country X"; please convo me in advance so I can give you a quote and prepare ahead for you to snag something when the new work is released.

Frequently Asked Questions

Custom and personalized orders

I am currently closed for custom and personalized orders.

Wholesale availability

No wholesale at this time.

Care instructions

Crystal mugs: Handwash and NO microwave
Pieces with Gold Luster: Handwash and no microwave
Other pieces: Microwave and dishwasher SAFE

Gift wrapping and packaging

Handwritten card with your message and gift packaging available with supplement. Please select gift packaging option before checkout.

Local customers wanting to pick up in St. Albert

Please use coupon code FREESHIPPING at checkout and comment you want to pick up. I will get back to you :)

Do you have a showroom or studio that I can visit?

I work from my home studio and currently I am not set up for visitors. Sorry.

How can I get some pottery that I saw on Instagram?

Depending on what you saw on Instagram or Pinterest or Facebook, the most recent work will be released either:
1- "silently" without social media alerts (sign up for the INSIDER VIP CLUB emails at www.terrefermepottery.com to know about these offers)
2- during a "shop update" or "shop restock" when all listings will be available at once at a certain date and time. From past shop updates, most pieces will find an owner within minutes. For previews, check my Instagram @terrefermepottery. For fastest transaction, have your payment details already in the system, and go for your most wanted item first, then finish the transaction. If you order more than one item, I will combine your orders and ship them together; I refund shipping overages.

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